Before the world was hit by the coronavirus pandemic, the Australian highstreet was already struggling. In an adapt-to-survive strategy, much of the retail world made the important decision to invest more in eCommerce strategies. Capterra’s Social Commerce Report of 1,020…
Working from home in light of COVID-19 has strengthened the digital workplace business case for businesses and employees alike. It’s a model that fosters greater flexibility and increased mobility. It also meets the increasing need for employees to access their…
Despite decreases in in-store shopping, Capterra’s latest survey of 1,020 consumers reveals one silver lining: COVID-19 has driven the growth of online shopping in Australia. Consequently, businesses have had to pay more attention to their online presence and drive forward…
We’re living in an increasingly on-demand world, so it’s no surprise that we’re expecting things faster, better and easier. In other words: now! For transport companies and delivery services, this presents a double challenge: Increasing their speed of service to…
When considering digitisation vs digitalisation, the specific meanings are vital. Even the most tech-savvy individual might confuse these terms. However, understanding the distinction can be the difference between owning a thriving enterprise and trying to manage a stagnating business. Key…
Route optimisation helps businesses worldwide, including Australia, maximise their completed orders. According to Market Research Future, the global route optimisation software market will reach $7.10 billion by 2023 at a CAGR of 11.4%. The fastest-growing segments include the FMCG and…
Australia chose to relax social distancing rules in May, allowing many consumers to enjoy their first post-lockdown outing to pubs, clubs and restaurants. However, governments advised hospitality venues and punters to tread carefully to prevent further spreading of the virus.…